Member Advocacy
Rights and Solutions

• Topic: Member Advocacy, Rights & Solutions

• When: Sunday, April 12, 2026 at 3:00PM

• Via Zoom: Live only, see notes updated below after the event

• Format: Informal, no topic order, come and go as you please

• Rules: Be civil and prosocial, no public shaming, don't talk over each other

• Disclaimer: Resident discussion - not affiliated with Concord Village, Inc

WORKING DRAFT - WILL BE UPDATED AFTER THE MEETING

The objective of this meeting is to create an action plan to try to help neighbors in need as part of an effort to restore the authentic spirit of a cooperative to Concord Village.  This includes at least:

1. Help members solve individual challenges and work collectively to address community-wide issues

2. Help members address fears about speaking up or getting help, especially regarding retaliation or targeting

3. Help members understand they are not alone in their concerns

4. Plan for the transition away from HUD, especially regarding oversight issues (which they are failing at anyway)

5. Help restore the co-operative values of shared expenses, member services, financial planning and transparency

6. Help members understand their rights and how to most effectively address issues and grievances

7. Create a reference resource list of third-party advocates, sample forms and letters, and case studies

8. Inspire members to take their oversight role seriously and to demand transparency & accountability

BACKGROUND DOCUMENTS

• Newsletter Event Announcement - https://mailchi.mp/7b50fa9fedc0/cv-co-op-spirit-20260411 

• Grievance Process & Resources per Rules on page 20 - cvil.us/rules

• Draft of Records Demand Letter (need permission to view/edit)
  https://docs.google.com/document/d/1r4c-TEzM-CWGyBRc8xfFewzyqi9j0CmDanRyVe8_Vr4/ \

• HUD Resident Rights Brochure - https://www.hud.gov/sites/documents/doc_12162.pdf 

GRIEVANCE RESOURCES

Below are third parties that we can reach out to for specific issues. The goal is to identify and document best practices and real world examples and success stories for each.

Arizona Attorney General 

• Attorney General Kris Mayes
  AZ Attorney General’s Office, 2005 N Central Ave. Phoenix, AZ 85004

Arizona Corporate Commission

• Doug Clark, Executive Director
  AZ Corporation Commission. 1300 W Washington Street. Phoenix, AZ 85007

Internal Revenue Service 

• If you suspect that financial irregularities or non-profit abuse

• Tax Exempt and Government Entities group
  TEGE Referrals Group, 1100 Commerce, MC 4910 DAL, Dallas, TX 75242

Arizona Department of Housing

• Ruby Dhillon-Williams, JD
  Arizona Department of Housing, 1110 W Washington #280, Phoenix, AZ 85007

• Compaints: https://housing.az.gov/programs/office-of-manufactured-housing/complaints 

Arizona Department of Real Estate

• Susan Nicolson, Commissioner
  Arizona Dept of Real Estate, 100 N 15th Ave, Ste 201, Phoenix, AZ 85007

US House of Representatives, Washington DC

• The Honorable Greg Stanton. Arizona 4th Congressional District
  US House of Representatives, Washington, D.C. 20515

US Senate, Washington DC

• The Honorable Mark Kelly, US Senator from Arizona
  United States Senate, Washington, D.C. 20515

• The Honorable Ruben Gallego. US Senator from Arizona
  United States Senate, Washington, D.C. 20515

Arizona State Senate & Representatives - District 8

• Janeen Connolly, AZ House of Representatives District 8
  jconnolly@azleg.gov, (602) 926-3300, Democrat elected 2024
  Room 118, 1700 W Washington St, Phoenix, AZ 85007

• Brian Garcia, AZ House of Representatives District 8
  bgarcia@azleg.gov, (602) 926-3329, Democrat elected 2024
  Room 335, 1700 W Washington St, Phoenix, AZ 85007

• Lauren Kuby, AZ State Senate District 8
  lkuby@azleg.gov, 602-926-4124, Democrat Elected 2025
  Room 311, 1700 W Washington St, Phoenix, AZ 85007

HUD RESOURCES

• HUD Satellite Center
  HUD’s National Multifamily Housing Clearinghouse at 1-800-685-8470
  to report maintenance or management concerns

• HUD’s Office of Fair Housing and Equal Opportunity at 1-800-669-9777
  if you believe you’ve been discriminated against

• HUD’s Office of Inspector General Hot Line at 1-800-347-3735
  to report fraud, waste, or mismanagement

• HUD’s Housing Counseling Service locator at 1-800-569-4287
  for the housing counseling agency in your community

• Director of the Office of Asset Management and Portfolio Oversight at 202-708-3730
  If appealing a local HUD Office decision

• HUD Local Field Office
  http://www.hud.gov/local/index.cfm - select Contact My Local Office\

• HUD Freedom of Information Act Requests
  https://www.hud.gov/FOIA
  email, mail, or fax to the FOIA Public Liaison at the specific HUD field office where the records are located.

VILLAGE CONTACTS

Web Resources

• CVI Board website - www.concordvillagetempe.com - PW to access minutes

• Notifications on facebook - https://www.facebook.com/groups/703366850828636 

Member Provided Resouces (google drive must login)

• Past minutes / notices - https://drive.google.com/drive/u/0/folders/1JLqXlDdIyOZ-81tEWNTbg0ZH3tdEDEK0 

• Governing docs (history) - https://drive.google.com/drive/u/0/folders/19OX9fmIiVXtLpcA2Z9V5vM5m-t9G8SdA 

• Member website - www.concordvillage.com 

2026 Leadership & Staff

• David Messner, Community Manager
  Bobby Quieti Jr, Assistant Community Manager

• Bobby Quiety Sr, Maintenance Supervisor
  Ivan Celedon, Assistant Maintenance Supervisor
  Carlos Romo, Maintenance Tech
  Vinnie Anderson, Youth Center / Grounds

2026 Board & Officers

• Dennis Milford, President
  Jacque Colegrove, Assistant to the President
  Roger Pelkey, Assistant to the Board

• Juston Arnold, Treasurer
  Sally Baker, Assistant Treasurer

• Miguel Quieti, Secretary

• Dianne Wetzel, 1st VP

• Lyseth Mitchell, 2nd VP

Attorney & Statutory Agent

• Erin E. McManis, Esq, Concord Village Inc Statutory Agent
  Carpenter Hazelwood, 1400 E Southern Ave # 400, Tempe, AZ 85282

HUD Regulatory Contacts

• Betty Chong, Sr Project Mgr,
  Housing & Urban Development, 1 Sansome Street, Suite 1200. San Francisco, CA 94104

• William Spencer, HUD Regional Administrator
  Housing & Urban Development, 300 N Los Angeles St #4054, Los Angeles, CA 90012

Key Vendors

• Loan Officer: Hugh Jeffers, VP Origination Centennial Mortgage
  218 W Washington St #900 South Bend, IN 46601

• Auditing Firm: Lead auditor: 
  Owner: Michael J. Novogradac, CPA
  Novogradac & Company LLP, 1160 Battery St East #225, San Francisco, CA 94111

• CPA / Accountant: Charles Hummel, CPA
  tel 480-545-8000, chuck@hummelcpa.com 
  1839 S Alma School Rd #189, Mesa, AZ 85210

• Compliance Consultant: Jenna Ghisolfo
  tel 480-382-0821, Info@HousingConsultantsofAmerica.com
  42425 N Crosswater Way, Anthem, AZ 85086
  Typically have 14-30 days to submit an appeal to a decision, may need to contact HUD to appeal

• HVAC Vendor: Barrons

• Pest Control Vendor: Burns Pest Control

SOCIAL MEDIA POSTING RESOURCES

Non-Affiliated Concord Village Groups

• Facebook LICV - https://facebook.com/groups/concordvillage 

• Nextdoor LICV - https://nextdoor.com/g/l9ofr2nim/ 

• Google Group LICV - http://members.concordvillage.com 

Other Social Media Groups

SMALL CLAIMS COURT

PRESS (NUCLEAR OPTION)

• https://www.tempenews.com/ 

• https://www.bizjournals.com/phoenix/about-us 

• 
  

• Scottsdale co-op example of why this is a nuclear option (although it is highly recommended by attorneys as being very effective in dealing with housing issues):
  https://www.scottsdale.org/city_news/co-op-members-question-board-s-big-spending/article_82bda4a2-afe7-11e9-b7c3-c3e26a85c56f.html